Defects & Maintenance

The defect lifecycle from capture to closure — the four statuses, who moves them, photo evidence, the out-of-service lockout, and the repair link.

How Technicians find a machine's service orders in the mobile app and complete them — including orders assigned to someone else, and field-logged work.

How equipment services work end to end — the three triggers, the lifecycle, completion side-effects, service-due detection, and external workshops.

Recording and working site-safety observations — the five-status review lifecycle, who transitions them, and how they differ from defects.

Recording ad-hoc compliance observations in the field — the four outcomes, where spot checks live, and how they differ from pre-starts.

The controlled maintenance state that lets a machine run without a valid pre-start — who can use it, how it behaves, and how it differs from bypass.