1. About This Policy

This Cookie Policy explains how PreStartGo (Aust) Pty Ltd (ABN 50 685 228 497) ("PreStartGo", "we", "our", "us") uses cookies and similar technologies on our website at prestartgo.com and web portal at admin.prestartgo.com. This policy should be read alongside our Privacy Policy.

2. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They serve various purposes including remembering your preferences, maintaining your session, and helping us understand how our website is used.

3. Cookies We Use

Strictly necessary cookies

These cookies are essential for the Platform to function. They cannot be disabled.

Session cookies: The PreStartGo web portal uses HTTP-only, secure session cookies to authenticate your identity and maintain your login session. These cookies expire when you log out or after a period of inactivity. That period is set by your organisation and can be anywhere from one to thirty days, so a session cookie may persist between browser sessions for as long as your organisation allows. The sign-in tokens that accompany them are held in per-tab session storage and are discarded when the tab closes — they are never written to persistent browser storage.
CSRF protection: We use cookies to prevent cross-site request forgery attacks when you submit forms or perform actions on the Platform.
Cookie consent: A cookie is used to remember your cookie preferences so you are not asked repeatedly.

Functional cookies

These cookies enable enhanced functionality and personalisation:

Locale and timezone: Cookies that remember your preferred language and timezone for displaying dates and times correctly.
UI preferences: Cookies that remember your display preferences, such as sidebar state and table configurations.

Analytics cookies

We may use analytics cookies on our marketing website (prestartgo.com) to understand how visitors interact with our content. These cookies collect anonymous, aggregated usage data including pages visited, time on page, and referral source. Analytics cookies are not used on the web portal (admin.prestartgo.com) where compliance data is managed.

Analytics cookies are only set with your consent. You can decline analytics cookies without any impact on Platform functionality.

4. Third-Party Services

The following third-party services may set cookies or collect data through our website:

Google Fonts: Our marketing website loads typefaces from Google Fonts. Google may collect anonymised usage data subject to their privacy policy.
Stripe: When you interact with payment forms, Stripe may set cookies for fraud prevention and payment processing.
Firebase Authentication: Google Identity Platform may set cookies related to authentication state management.

We do not use third-party advertising cookies on any PreStartGo property. We do not participate in ad networks or allow third-party behavioural tracking for advertising purposes.

5. Mobile Application

The PreStartGo mobile app (iOS and Android) does not use cookies. It uses AES-256-GCM encrypted local storage for offline data and authentication state. This Cookie Policy applies only to our websites.

6. Managing Cookies

You can manage cookies through the following methods:

Browser settings: Most browsers allow you to view, manage, and delete cookies through their settings. Refer to your browser's help documentation for instructions.
Cookie preferences: Where we use analytics cookies, you can update your preferences at any time.

Please note that disabling strictly necessary cookies will prevent you from using the PreStartGo web portal, as authentication requires session cookies.

7. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. We do not currently respond to DNT signals, as there is no industry-wide standard for how DNT should be interpreted. However, we do not engage in cross-site tracking for advertising purposes on any PreStartGo property.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Material changes will be communicated through a notice on our website. The "Last updated" date at the top of this page indicates when the policy was last revised.

9. Contact Us

For questions about our use of cookies, contact us:

Entity: PreStartGo (Aust) Pty Ltd
ABN: 50 685 228 497
Email: privacy@prestartgo.com
General inquiries: sales@prestartgo.com

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3. Cookies We Use

Strictly necessary cookies

These cookies are essential for the Platform to function. They cannot be disabled.

Session cookies: The PreStartGo web portal uses HTTP-only, secure session cookies to authenticate your identity and maintain your login session. These cookies expire when you log out or after a period of inactivity. That period is set by your organisation and can be anywhere from one to thirty days, so a session cookie may persist between browser sessions for as long as your organisation allows. The sign-in tokens that accompany them are held in per-tab session storage and are discarded when the tab closes — they are never written to persistent browser storage.

CSRF protection: We use cookies to prevent cross-site request forgery attacks when you submit forms or perform actions on the Platform.

Cookie consent: A cookie is used to remember your cookie preferences so you are not asked repeatedly.

Functional cookies

These cookies enable enhanced functionality and personalisation:

Locale and timezone: Cookies that remember your preferred language and timezone for displaying dates and times correctly.

UI preferences: Cookies that remember your display preferences, such as sidebar state and table configurations.

Analytics cookies

Analytics cookies are only set with your consent. You can decline analytics cookies without any impact on Platform functionality.

4. Third-Party Services

The following third-party services may set cookies or collect data through our website:

Google Fonts: Our marketing website loads typefaces from Google Fonts. Google may collect anonymised usage data subject to their privacy policy.

Stripe: When you interact with payment forms, Stripe may set cookies for fraud prevention and payment processing.

Firebase Authentication: Google Identity Platform may set cookies related to authentication state management.

We do not use third-party advertising cookies on any PreStartGo property. We do not participate in ad networks or allow third-party behavioural tracking for advertising purposes.

6. Managing Cookies

You can manage cookies through the following methods:

Browser settings: Most browsers allow you to view, manage, and delete cookies through their settings. Refer to your browser's help documentation for instructions.

Cookie preferences: Where we use analytics cookies, you can update your preferences at any time.

Please note that disabling strictly necessary cookies will prevent you from using the PreStartGo web portal, as authentication requires session cookies.